What is Your Cancellation Policy?

Our cancellation policy is designed for your convenience. Here’s the gist:

Notify us: If you need to cancel, just let us know 24 hours in advance.
No fees: Cancel within this time frame, and you’ll incur no charges.
Last-minute changes: For cancellations under 24 hours, a small fee may apply.

KindHealth charges a $15 appointment scheduling fee. We will refund this fee for our medical cannabis at the time of your scheduled appointment. You will forfeit the fee if you fail to keep that appointment. Go to the following link for information about our KindHealth privacy policy.

Rest assured, we aim to make rescheduling or cancelling hassle-free. Your flexibility is our priority. Simple, fair, and straightforward—that’s our promise to you. If you encounter any issues, customer service is usually just a call or email away to assist you. Simple and convenient, rescheduling online is designed to fit your schedule.